Floware for Legal Service Firms

Nearly two-thirds of an in-house legal team’s daily tasks are repetitive and do not require decision making skills. This is because legal firms have to deal with a large volume of repetitive, routine tasks.

They must complete them due to the requirements of due diligence—even though the time this requires could be better spent on engaging new clients.

Wouldn't it be great if you could hand over the more repetitive, low-value work to an automated system—instead of having your workers tied up and frustrated with endless manual tasks?

Now you can. Floware is a Business Automation tool specifically geared towards legal professionals and Legal Services Firms.

Perfect for large and small companies, Floware is the smart way to do business.

With Floware, you get an all-round business tool that will improve your process efficiency—making your clients happier while boosting productivity company-wide.

So if you're looking to take your Legal Services Firm to the next level, read on and find out how Floware can optimise your resources, improve your market position, and improve the profitability of your company.

Urgent challenges facing the Legal Services industry

The lawyer’s role can be seen as a mixture of advice - applying their knowledge and judgement to a given scenario - and of process, taking on the routine tasks (often around paperwork) that are necessary to fulfil legal requirements in a robust and compliant way.

Nobody works incredibly hard and pays hundreds of thousands of dollars to get through law school to find themselves copying and pasting text hundreds of times, or printing off PDFs to be signed and scanned.

According to data from 2020, more than 63% of tasks handled by legal teams are repetitive, rules-based, and don’t require interpretation or judgement.

Automation and digital transformation have the potential to solve this problem.

Why Business Automation is the answer

Legal automation is the use of software to automate the manual or routine tasks that lawyers carry out in the course of their role.

You don't want to waste expensive resources, like law firm partners or in-house general counsel, by having them spend most of their time on low-value work that doesn’t require their skill level.

Legal automation exists mainly to free up lawyers’ time from low-value process work and enable them to focus on more important tasks.

Thanks to automation, your firm could reclaim as much as 40% of your team’s time by automating most, if not all, of these tasks.

Not only does this help reduce errors by removing the human element, it also frees your employees to focus on more valuable tasks, saving you money and helping your office to run more efficiently.

This technology allows a legal team to focus on the difficult problems and human contact with clients, which improves their capacity and the quality of their service.

Business functions that can effectively be automated

Legal automation means different things in different settings. For lawyers in law firms, it might mean automating the document review process required for due diligence, to avoid associates having to manually search through emails.

For in-house lawyers, it might mean automating the creation of routine contracts by using an automated workflow with contract templates.

The categories of work that have been addressed by legal software in recent years include, but aren’t limited to:

1. Electronic signature of contracts

The advent of secured, universally recognized electronic signature has led to ubiquitous digital agreement, much of which can be automated.

2. Contract automation

Legal contracts hold a wealth of information about your clients and cases, and many firms opt to migrate this information into contract management systems (CMS) in order to track trends and build better ICPs. Documents can be input automatically, eliminating the risk of human error and ensuring your CMS is always up-to-date.

3. Contract review

Legal teams that are stuck with thousands of PDF or Word contracts, containing unstructured data, often turn to AI contract review providers to find out what's in their contracts.

4. Automated workflows

No-code automation builders help legal teams and law firms to stitch together various manual processes to help make common workflows scalable. This might be something like the intake and triage of new queries, helping to assign legal matters their right level of priority.

5. Automated billing management

Controlling spend on outside counsel is a key objective for many in-house legal teams. Various new providers offer automated solutions to help monitor and drive down costs.

6. Automated risk and compliance management

Various solutions exist to monitor and control the risk and compliance exposure of a company, particularly in highly regulated industries.

7. Knowledge management

While knowledge management (KM), both for law firms and for in-house legal teams, is a fairly mature product category, the influence of workflow automation has expanded - making it faster and more efficient for know-how and precedents to get to the right people at the right time.

8. Obligation management

Post-signature contract management, particularly addressing contract renewal, can be a serious issue both for large and scaling businesses. Automating this process is a great way to save time and reduce risk.

9. E-filing

The tasks associated with e-filing important documents can demand a lot of your employees’ time and energy. Document automation can instead handle many of these tasks, including tracking case correspondence, recording case numbers, and submitting documents via e-file portals, leaving your employees free to complete high-level tasks instead.

10. Keeping track of regulatory changes

Legal automation can keep you up-to-date on all changes within legal and regulatory requirements databases in the jurisdictions where the law firm does business.

Bots monitor upcoming changes, and can automatically make updates to ensure that your processes comply with these changes as soon as they are implemented.

11. Conflict of interest disclosures

Another area in which business automation can be implemented in your daily operations is by automating conflict of interest disclosures and verifications. Bots can be utilised to search your case database, identifying and reporting conflicts of interest in a matter of minutes.

12. Monitor team performance

Law firm automation isn’t just for contract management and compliance; it can also be used as a way to monitor team performance.

From identifying bottlenecks to finding areas where automation could be implemented in daily tasks, automation can highlight areas your team needs more guidance or additional assistance, increasing overall team efficiency.

Benefits of Automation in the Legal Services Industry

The main benefit of legal automation is an increase in productivity and a significant time saving.

This can have several obvious benefits, depending on what the lawyers in question choose to do with the time they win back:

• More time for high-value work. Without needing to spend hours on admin and paperwork, lawyers have more time to do the strategic, commercial work they trained for.
• Less duplication of work. Once a process is codified and automated, it’s off a lawyer’s plate for good. No need (for example) to draft up the same NDA day after day - once it’s automated, it can be generated instantly from a template.
• Reduce error rates. When it comes to the legal industry, a single error on a document can cause a major delay in case processing. Utilising legal document automation means almost totally eliminating the risk of errors, helping your department to run more smoothly and cases to be processed as efficiently as possible.
• Better client experience. If low-value work is automated then those cost savings can be passed on to the client (whether internal or external) in some way, giving them a better experience dealing with legal matters. Law firm automation doesn’t just help to reduce repetitive tasks for your staff, it also enhances client experience. Cases can be handled more efficiently, and business automation reporting options keep both you and your clients up-to-date on their case’s progress every step of the way.
• Access to data. Heavily manual processes, like manual due diligence reviews, or signing with a wet signature, usually capture no data - making it hard to learn from the process, or to integrate it with something else (like sales software). Automated processes can capture data, enabling better workflows and also analytics
• Do more with less. Automating a process like contract creation can mean a team can avoid needing to hire additional headcount. This allows legal support to the business to scale, even if its team doesn’t.
• Increase efficiency. Managing CMS data, e-filing documents, and monitoring compliance data can all consume hours of your employees’ days. Law firm automation can increase efficiency by taking care of their more mundane tasks instead, freeing your team up to focus on high-level work and improving team morale.
• Keep your data safe. Maintaining security and privacy of your case information is an extremely important part of both compliance regulations and maintaining your reputation.

These benefits are encouraging more and more lawyers to consider legal automation for their team.

Floware—business automation done right

Floware is the leading business automation solution for Legal Services Firms worldwide.

The software makes it easy to get up and running in minutes—right after you register your account at Floware.co.

Floware is your key to flawless business management.

Floware’s business automation technology helps legal teams by removing human interaction for many fact-based processes, creating a system of document automation for lawyers working in teams of any size.

By streamlining internal processes, Floware helps lawyers to provide better client experiences, and allow them to spend their time on more valuable tasks.

A large percentage of administrative legal work can be automated, which means that it can be utilised to handle a wide variety of tasks across your firm.

Here are some of the tasks that can be automated with the use of Floware technology:

• Standardisation of risk assessment,
• Legislative changes monitoring,
• Searching for precedent,
• Classification of data extracted from documents,
• Searching a file catalogue by a search phrase,
• Client onboarding,
• Employee onboarding,
• Invoicing,
• Information flow between the company and a client; case updates,
• Compliance verification (e.g. for GDPR),
• Precise and error free data in electronic systems (e.g. case numbers),
• Answering simple client questions,
• Making employee tasks easier, which results in higher satisfaction.

Floware also lets you schedule appointments and, because your time is so valuable, our online calendars come with flexible access rights, so one designated office manager could be managing schedules for multiple lawyers.

Documents and contacts can also be managed inside Floware. Log and record all incoming and outgoing phone calls to your law practice, if necessary.

The software allows you to better track and manage your cases, improve communication with clients, and reduce the risk of errors and reduce costs.

If you have already decided on your needs, contact us for a detailed discussion of the project. If not, we will be happy to help you choose the best solution based on your business objectives.

If you’re ready to get started with painless business automation, drive rapid digitization and see a six-week ROI, hit the button below to get in touch.

Try floware now and take your Legal Services Firm to a totally new level!

Get Floware today.