Why Cloud-Based Order Management Systems Are Taking Manufacturing by Storm

Have you ever felt like your factory floor is running at full tilt—but your back office is stuck in molasses?

Orders come in. Fulfilment gets bottlenecked. Inventory mysteriously vanishes from your ERP. And worst of all, your team spends half their time chasing updates, re-entering data, or explaining to irate customers why their delivery is delayed... again.

You’re not alone. For many manufacturers, operational chaos doesn’t start in the warehouse—it starts in the order management system (or lack thereof).

What if your entire order-to-fulfilment pipeline was automated, connected, and easily accessible—in real time, from any device, anywhere in the world?

You log in to a simple dashboard—maybe from your laptop, or even your phone while you’re sipping your morning coffee. You instantly see every open order, where it is in the process, who’s handling it, and when it’s expected to ship. Inventory levels? Right there. Customer contact info? All synced. Need to update a shipping address or adjust a PO? Click, click, done.

This is the power of cloud-based Order Management Systems (OMS)—and it’s not just for giant corporations with 10-figure budgets anymore. They're not just changing operations… they're transforming entire business models.

In this blog post, we’ll dive deep into why these systems are a must-have for manufacturers. We'll take a look at the incredible benefits OMS are bringing to the manufacturing floor. From real-time tracking to cost savings, we’ll uncover how automation can transform your operations and propel your business to new heights. Ready to unlock the future of manufacturing? Let’s get started.

Why Manufacturers Are Moving to the Cloud—Fast

Don't look now, but ... the manufacturing world has changed. The speed, complexity, and customer expectations have hit a whole new level—and the tools you relied on even just five years ago can’t keep up anymore. Manual processes? They’re killing your efficiency. Siloed systems? They’re creating chaos. Lack of visibility? That’s costing you trust, time, and money every single day.

What’s wild is, most manufacturing leaders already know this. A recent Statista report showed that cloud-based manufacturing tech is set to explode to $106.22 billion by 2026. And according to IDC, 60% of companies now see cloud systems as mission-critical to digital transformation.

And it’s not just hype. 80% of manufacturers report a tangible improvement in operational performance after adopting cloud-based order systems.

Which means that we're witnessing a real-time revolution in how manufacturing is being managed. And no wonder—these cloud-based tools allow you to run your business with reduced stress, increased control, and a level of operational clarity that honestly f

So if you’re still running your operations with sticky notes, spreadsheets, or software that still runs on Windows XP, you don’t need a tweak—you need a systemic shift.

Ready to see what that shift looks like?

Let’s dive deeper.

What is a Cloud-Based Order Management System?

What actually is a cloud-based order management system? And what makes a cloud-based OMS so special?

Think of it as the mission control center for every single order that flows through your business. It's the digital brain that manages everything from order entry and inventory tracking to invoicing, fulfillment, and customer updates. 

And because it's cloud-based, it runs on real-time data that’s accessible from any terminal attached to your network. That means it’s not locked into a clunky old computer sitting in the corner of your back office. It’s online, secure, and always available when you need it.

The software is hosted, updated, and secured by your provider, which means no late-night patching or unexpected upgrade bills.

Instead, you get:

• Real-time visibility into every order
• Seamless integration with your CRM, ERP, and supply chain
• Centralized data and workflows
• Automation that reduces errors and boosts speed
• Scalability without infrastructure headaches

In short, it's a much more efficient way to run your business. 

The Power of Cloud-Based Order Management Systems

Manufacturing is no walk in the park. Between juggling customer orders, managing inventory, and coordinating with supply chain partners, it’s easy to get bogged down by repetitive tasks. These processes, while critical, often consume time, resources, and patience. But what if you could offload these burdens to a system that works smarter, not harder?

Cloud-based order management systems are the answer. These powerful tools streamline order processing, integrate seamlessly with other systems, and provide real-time insights that empower smarter decision-making. 

According to Statista, the global market for cloud-based manufacturing solutions is projected to hit $106.22 billion by 2026, growing at a staggering 23.2% CAGR. That’s not just a number—it’s proof of the seismic shift happening in the industry.

Why are manufacturers jumping on board? An IDC survey reveals that 60% of U.S. firms view cloud technologies as critical for digital transformation, with 80% reporting improved operational performance after adopting cloud-based solutions like order management systems. These systems aren’t just about keeping up—they’re about staying ahead. Let’s explore the transformative benefits they bring to the table.

The REAL Benefits of Cloud-Based Systems in Manufacturing

Often when you hear someone expound on the benefits of some new-fangled business technology, you immediately think: “Yeah, but how much does it cost… and is it really worth the hassle?”

The fact is that cloud-based order management systems are more than just software—they’re a lifeline for manufacturers looking to optimize operations. 

So in the interest of cutting through the sales hype, let’s break down what a cloud-based OMS actually delivers to manufacturers. Here’s how these systems can revolutionize your business:

Benefit #1: Get Rid of Those Pesky Manual Errors

Manual processes are a breeding ground for errors. Ever shipped the wrong item? Missed an order? Lost a customer because their package was late and no one knew where it was?

Manual processes aren’t just slow—they can ruin a customer's perception of your brand. A single mistyped SKU or an outdated inventory file can spiral into a costly chain reaction.

Cloud-based order management systems minimise human error by automating repetitive tasks like data entry, order routing, and invoicing. These systems replace guesswork with rules-based automation, drastically cutting down on:

• Fulfillment mistakes
• Double entries
• Stock-outs and over-ordering
• Customer support escalations

With predefined rules and workflows, these systems ensure consistency across every order. Pricing, discounts, and promotions are applied automatically, eliminating miscalculations. The result? Near-perfect order accuracy, fewer returns, and a reputation for reliability.

And with real-time tracking, your customers know exactly what’s happening with their orders—without needing to call your team for updates. That’s how you build long-term customer loyalty and trust... and keep it.

Benefit #2: Streamline Order Processing from End to End

Ever felt like order processing is a never-ending race against time? Manual entry, endless emails, and mismatched data can slow you down. 

What's more, most manufacturers have at least five systems handling parts of an order—and none of them talk to each other. The result? Slow cycles, costly delays, and frustrated staff chasing answers.

Cloud-based systems change the game by automating the entire order lifecycle—from placement to fulfillment. These systems centralize order data, eliminating the need for scattered spreadsheets or siloed systems.

No business operates in a vacuum. Your order management system needs to play nice with your CRM, ERP, and inventory management tools. Cloud-based systems excel at integration, creating a unified ecosystem where data flows effortlessly.

A cloud-based OMS acts like a central nervous system, pulling data from:

• E-commerce platforms
• Sales channels
• ERP and inventory management
• CRM tools
• Shipping and logistics

Which means that all the systems in your organization connect to each other and sync up-to-date business data. Which means that orders will always flow smoothly from placement to fulfillment to delivery—like they are supposed to.

Imagine slashing order cycle times and delivering products on time, every time. That’s the power of streamlined processing.

Benefit #3: Real-Time Data for Smarter, Faster Decisions

In manufacturing, knowledge is power. Right now, how long does it take to pull accurate order data? Inventory snapshots? Performance metrics?

If it takes more than a few seconds—or worse, if it involves manually updating spreadsheets—you’re already at a disadvantage.

Knowing exactly where an order stands—whether it’s in production, shipping, or delivery—can make or break customer satisfaction. Cloud-based systems offer real-time visibility into every stage of the order process.

This is because cloud-based systems feed you live data 24/7. You’re not waiting for a report. You’re not wondering if what you’re seeing is outdated. You’ve got a real-time pulse on your business. At all times.

With a cloud-based OMS, you get:

• Live dashboards showing inventory, order statuses, and demand
• Instant alerts for exceptions or delays
• Predictive analytics that help you forecast better
• Detailed reporting for performance metrics like cycle time, OTIF (On Time In Full), and customer satisfaction

This isn’t just about having access to nice graphs of your data—it’s about having actionable data at your fingertips and making smarter decisions, faster. 

From the moment an order is placed, the system updates its status instantly. Customers can track their orders through user-friendly portals or mobile apps, while your team gets a clear view of inventory levels, shipping details, and delivery timelines. Integration with logistics partners ensures accurate tracking information, reducing the dreaded “Where’s my order?” calls. 

Plus, automated notifications keep customers informed, boosting trust and loyalty. And in manufacturing, that’s the edge that will win you contracts and keep margins healthy.

Benefit #4: Scalability Without the IT Overhead

Let’s say your business picks up in a significant way. Suddenly, you’re processing double the orders. You need more users, more storage, and tighter fulfilment timelines.

If you're running a local IT shop on-premise, this growth spurt instantly transforms into a six-month headache with costly mandatory hardware upgrades and exorbitant consultant fees.

With cloud-based OMS? All you have to do is  scale up your subscription, start adding new users, and expand your current integrations. You don't have to go through costly downtime to make the upgrade, and you can run everything on your current hardware configuration. 

Which means your tech scales as fast as your business—no additional personnel hires or server room expansions required.

Benefit #5: Seamless Supply Chain Integration

Ever tried syncing your internal systems with a 3PL or freight partner? Painful, right?

This is one of the main benefits of cloud-based OMS platforms, because they are built for integration. Through APIs, EDI, and webhooks, they connect to:

• Suppliers
• Carriers
• Warehouses
• Fulfillment centers
• Returns processing teams

So instead of reacting to issues, you have the ability to collaborate in real-time across all your business functions — preventing issues before they occur.

This kind of visibility turns your supply chain into a well-oiled machine and gives you a marked edge above the competition. 

Benefit #6: Cost Savings That Compound Over Time

Let’s talk about the bottom line. Manual order processing isn’t just time-consuming—it’s expensive. Labor costs, error-related losses, and delayed shipments eat into your profits.

Cloud-based systems flip the script by reducing operational costs and boosting efficiency. Which means you’re not sinking valuable capital into servers, licenses, or IT headcount. You’re paying a predictable monthly fee that scales with your needs.

But here’s where the savings really show up:

• Fewer errors = fewer returns
• Faster fulfillment = happier customers
• Better forecasting = optimized inventory
• Less manual work = lower labor costs

And that doesn’t include the opportunity cost of freeing your team to focus on higher-value work, not putting out fires.

By automating tasks, you free up your team to focus on high-value activities like strategy and customer engagement. Plus, you’re not paying for features you don’t use. You scale up when needed, dial back if necessary. That’s financial flexibility you don’t get with traditional systems.

According to Accenture, automation technologies could unlock $3.7 trillion in productivity gains by 2025. For manufacturers, this translates to lower labor costs, reduced error-related expenses, and faster order turnaround. The result is less waste, and more profit—as simple as that.

Benefit #7: Smart Sustainability

Here’s one you might not have expected from cloud-based solutions: eco-friendliness.

Cloud systems eliminate on-premise energy drains and reduce waste from overproduction and excessive inventory. Many providers also operate carbon-neutral or energy-efficient data centres.

The result is better resource planning, lower emissions, and less clutter. Turns out, what’s good for the planet might just be good for your bottom line too.

Benefit #8: Empowered Employees and Happier Teams

Burned-out staff, clunky systems, and constant errors are a recipe for turnover. But with automation handling the grunt work, your team gets to focus on what they do best—solving problems, innovating, and giving customers the personalised attention that turns them into brand ambassadors for life.

A good OMS also means less finger-pointing and more collaboration between departments. Which means that everyone has the same info and are instantly reading from the same page when it comes time to make mission-critical decisions. 

That’s how you build morale and a culture of ownership among your employees.

Benefit #9: Painless Security that Actually Works

One of the biggest myths of cloud-based solutions is that they provide less security than on-premise systems.

The reality is that the top cloud providers are spending more on cybersecurity than most manufacturers earn in a year. Encryption, backup redundancy, 24/7 monitoring—it’s all baked in their service offerings from the get go.

And while you might trust your in-house server room infrastructure and team … Can they give you a 99.99% uptime guarantee like most of the big cloud-based companies offer their customers? Probably not.

There’s a reason everyone from Fortune 500s to mid-size manufacturers is moving to the cloud. It's because operation managers everywhere are starting to see the benefit of allowing experts to handle the  backend so you can focus on what you’re actually good at: building, shipping, and delivering great products.

Benefit #10: Improved Customer Experience

In today’s market, customer experience is king. A single delayed order or incorrect shipment can tarnish your reputation. Cloud-based order management systems ensure fast, accurate, and consistent service that keeps customers coming back.

Real-time tracking, automated notifications, and seamless order processing create a delightful experience for your customers. They get instant updates, accurate delivery estimates, and quick resolutions to any issues. Plus, the system’s analytics capabilities let you analyze customer behavior and tailor your offerings. Happy customers aren’t just satisfied—they’re loyal advocates for your brand.

Conclusion

The manufacturing world is fast-paced, and staying ahead means embracing tools that streamline operations and boost efficiency. Enter cloud-based order management systems—which has turned out to be a real game-changer in the ultra-competitive manufacturing landscape.

The numbers don’t lie. With the cloud-based manufacturing market set to soar to $106.22 billion by 2026, manufacturers who adopt these systems are positioning themselves for success.

Let’s face it—manufacturing is tough enough without the added burden of manual order processing. Cloud-based order management systems are the lifeline your business needs to break free from inefficiency and embrace the future. From real-time tracking to seamless integration, these systems deliver a host of benefits that save time, cut costs, and boost productivity.

The beauty of cloud-based solutions lies in their flexibility. You can automate as much or as little as you need, tailoring the system to your unique operations. Whether you’re a small manufacturer or a global player, these systems scale with you, ensuring you’re ready for whatever the market throws your way.

So, why keep struggling with outdated processes? The era of cloud-based order management is here, and it’s time to seize it. Your business deserves to operate smarter, faster, and more efficiently.